phone: (86) 198 8600 8806
email: info@zrwcosmetic.com

FAQS

Our partners frequently ask questions.

In order to let you find the answers you are looking for in a quick & easy way, we organize all of the FAQs into a few categories below, anyway, feel free to contact us whenever you need.

1.How do you ensure the confidentiality of proprietary formulations and protect clients’ intellectual property throughout the registration process?

As a factory with good business reputation for more than ten years, honesty is the basis of our foundation. When our partners request confidentiality of the formula, we will sign a corresponding confidentiality agreement to protect the rights and interests of our brand customers.

2.Once the NDC registration is complete, what is the typical lead time for starting production and how does the registration impact the production timeline?

When the required packaging material for the product arrives, our production cycle is 7-15 days. The specific time can be negotiated according to the actual order, please feel free to contact us if you want to know more!

3.Where can I view accurate information on NDC business/product registrations?

The FDA’s public information about the NDC enterprise registration, you can click on the link below: https://dps.fda.gov/decrs.

The FDA’s public information about sunscreen NDC registration, click on: https://www.accessdata.fda.gov/scripts/cder/ndc/index.cfm.

4.How can I ensure a smooth FDA NDC registration process for sunscreen products?

To make the registration process smooth, we recommend that you work with a manufacturer who has experience in registering and producing related products. If you would like to know more about our FDA NDC product registration and manufacturing, please feel free to contact our sales manager.

5.How much does FDA NDC registration for sunscreen products cost?

The cost of FDA NDC registration for sunscreen products can vary depending on factors such as the type of application and additional services required. Generally, it may need around US$900-1000.

6.What is the typical timeline for FDA NDC registration of sunscreen products?

After the customer confirms the formula and packaging design, we can then prepare the relevant information documents. Generally, it may take 2-4 weeks to complete the registration process, but the exact time may vary depending on the current workload of the FDA.

7.What is FDA NDC registration for sunscreen products, and why is it necessary?

FDA NDC registration for sunscreen products is required for companies manufacturing or distributing sunscreens in the United States. The National Drug Code (NDC) is a unique identifier assigned to each sunscreen product, aiding in its identification and tracking throughout distribution and use.In order to ensure that our customers’ sunscreen products comply with U.S. regulations, facilitate smoother market entry, and build trust with consumers, we offer NDC product registration services.

8.Can you provide Halal-certified skincare products?

A: Yes, we can. We have experience and qualifications in obtaining Halal certification for skincare products for our clients in Indonesia and Malaysia. For specific costs and the issuance period of certificates, please contact our sales experts!

9.Can I get some free samples?

Yes, we are pleased to offer you a free sample, but you need to pay for the freight cost.

10.Can you help me with the FDA registration?

Yes. After confirming the official order we will submit the registration for you and the fee is 300 USD.

11.If you don’t carry the fragrance I want will you source it?

Yes, we will source this for you also you can supply it to us. The prerequisite is that you can meet our MOQ (Minimum Order Quantity) and be satisfied with the results of our sample products.

12.What custom services can you provide?

We can provide services such as product formulation customization, bottle label color box, and other packaging design and shipping agency.

13.Can I make my own logo / brand product with a private label?

Yes, we offer OEM and ODM services. Not only the label, package, and color box, but also the product ingredients and formulation can be customized.

14.Are your products effective and safe ?

Yes, we control the quality of raw materials and do extensive testing during the development phase to get qualified data to confirm that our products are effective.

15.What products can you offer?

Our main product lines are facial care products, body care products, hair care products, hand and foot care products ,mom and baby care products and bath supplies products,etc.and we have 2 of our own factories that can meet the delivery schedule.

1.Can I get a sample with my own logo?

We only provide quality samples due to the long time and high cost of customized samples. But we provide free packaging design services. Usually, we’ll provide the packaging effect picture with your logo as a reference first. At the same time, the sample will be sent with the packing container you want. Click to learn more about FREE SAMPLE.

2.Can I get the ingredient list before testing the samples?

We will provide MSDS (the ingredient list with percentages) after you confirm the final sample and start the official order. However, we will let you know the main ingredients of the product before testing the samples.

3.Can you customize the samples/formulation according to my ingredients and efficacy?

Sure! We can customize it to your desired ingredients, efficacy, texture, color, and fragrance based on our mature formulas.

4.How long can I get the sample?

2-3 days will finish the sample, and 5-10days will arrive at your address. Also, we can help you send it to your agent, from Guangzhou, China.

5.Is the sample free? How many bottles can I get?

Yes, the sample is free and we generally offer 5-7pcs for each item. You just only pay the shipping cost by PayPal, T/T, or Alibaba.

6.What is the MOQ to be met for free samples?

It depends on the product’s capacity and packaging type. We support low MOQ (Minimum Order Quantity) starting at 1,000pcs. We will provide packing suggestions and budget to customers according to the demand.

1.What is the shipping time for the finished product?

It depends on the mode of transportation, divided into sea, rail, and air. The general shipping time by sea is 30-45 days.

2.How long is the production lead time?

The production time of skin-care packaging is generally 20-30days, depending on different materials and bottle molds. When the packaging is ready, the time for mass production is 7-15 days. It can be controlled according to the actual situation of the order, please feel free to contact us.

3.What documents and certificates can you provide?

We can provide all the documents required for customs clearance and registration (MSDS, product formulations, COA, product stability assessment reports, etc.). Free trade certificates, halal certification, FDA certification, etc. are not a problem. Please feel free to contact us.

4.Can I purchase my own packaging and send it to your factory to fill the finished product for me?

Yes. But we need you to send us some samples to test for you before you place your order for packagings, such as net content and sealability.

5.Can I purchase your products in bulk? How is the MOQ?

Yes. Each variety starts at 50kg.

6.What is your Production MOQ?

It depends on the production capacity and packaging type. We support low MOQ starting at 200- 500pcs. Please feel free to contact us.

1.How is the payment?

40% Deposit for order confirmation, 60% balance payment within one day before delivery.

2.What payment methods are accepted?

1.Wire Transfer From All Countries

2.Paypal Payment (Credit Card Accept)

3. Alibaba Trade Assurance. Click for payment information.

4.through your freight forwarder in China(T/T,WeChat,Alipay).

5.third-party payment processors(western union,PingPong,MoneyGram).

1.Why we are your preferred skincare customization partner?

All-sided Resources, Professional to Professional, Complete Customization, Direct Manufacturer, Fast Response, Sustained Improvement.

2.Where is your factory located? How can I visit there?

Our factories are located in the Baiyun district, Guangzhou, China, and near the airport. Warmly welcome to visit us.

3.Are you a factory or a trading company?

We are a factory with more than 13 years of experience. We have 2 GMPC-qualified production sites. We produce all kinds of skin-care products and also supply to trading companies.

Email Support

info@zrwcosmetic.com

Customer Support

(86) 198 8600 8806

Ask For A Quick Quote

We will contact you within 24 Hours, please pay attention to the email with the suffix“@zrwcosmetic.com”

Contact Us

Send us a message if you have any questions or request a quote. Our experts will give you a reply within 24 hours and help you select the right valve you want.

Exclusive Offer for First-Time Customers

For first-time customers, we will send you a free sample to choose.Once you have confirmed the formula、ingredient、dimensions、weight and packaging design, our factory will make a free sample proofing for you.

For customers who frequently cooperate with us, we will send new products sample free of charge several times a year.

New Client Special Offer

50% Off

Thank you for visiting our factory website,If you are looking for a cooperative supplier for your business project, here is your best choice.whether you are start ups to global brands, we supply the world’s best products and services,Give a chance to trust each other,looking forward to working with you,thanks.

Ask For A Quick Quote

We will contact you within 24 Hours, please pay attention to the email with the suffix“@zrwcosmetic.com